Shipping Costs

• Free shipping on all orders of $75 or more

• A flat rate of $5.99 applies to orders under $75

Processing Time

• In-stock items ship within 1–3 business days, unless the product page says otherwise.

How Your Order Ships

• Most orders ship via FedEx, UPS, or USPS. You'll get a tracking number by email once your order is on its way. Tracking can take anywhere from a few hours to a few days to become active.

• Larger items, such as furniture, may be delivered by a specialized carrier. We'll contact you to schedule a delivery date and time.

Where We Ship

• We ship to the 48 contiguous U.S. states only. We're unable to ship to Alaska, Hawaii, U.S. territories, or international addresses.

• We can't deliver to P.O. boxes or APO/FPO addresses.

Returns & Exchanges

• For returns, exchanges, and cancelations, please see our Exchanges & Cancelations policy.

Questions? Call us at 718-395-5909 or email baby@ebtbfamily.com.